Embracing Operational Effectiveness to Drive Performance

Episode Overview:

During the past 18 months, hospitals and health systems have focused on reducing expense mostly through FTE attrition. Many health systems and hospitals are at a point where reducing costs cannot come from reducing FTEs but must occur from other places.

High-performing healthcare organizations have focused not only on reducing costs through minimizing inefficiencies but maximizing revenues as well. Developing a culture of continuous improvement allows the organization to not only meet its clinical and financial goals but exceed them. High-performing organizations accomplish this by implementing Lean methodologies to eliminate waste, operate more efficiently and increase clinical outcomes with patients.

In this episode of Value-Based Care Insights, Daniel J. Marino speaks to Kate Geick of Lumina Health Partners to discuss how operational effectiveness through staff engagement and commitment can yield improved operational and financial performance. Here are some key takeaways:

  • You can have the best technology and technical solution, but without the role of people, you may not meet the outcomes you need. It is important to gain people's commitment and buy-in and have a positive culture and attitude in order to make any type of change. And not only that but to sustain them.
  • When people think of return on investment (ROI), they often think of just financial. But it is equally important to think about the satisfaction of the clinical, non-clinical staff as well as the patients.
  • Operational effectiveness may seem overwhelming – and leaders don’t know where to start. Starting with one small pilot may produce great value and result in process improvement, team engagement and positive financial performance.
  • With operational effectiveness, it is important to stay patient. Changes don’t just happen overnight. Be clear with what you are measuring and be consistent with how often you review them and be able to pivot when you need to.
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Medical Practice Operations: Enhancing Care Delivery Post-COVID

Episode Overview:

In this episode of Value-Based Care Insights, Daniel J. Marino speaks with Phil Hasse to discuss the real-life implications of COVID on medical practices. Hasse shares his insights on how operations have changed drastically since COVID and how hospitals are managing now. They also explore the impact of physicians, revenue, patients, and the business practice of medicine as health care navigates through COVID.

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CFO Insights for COVID Financial Recovery

Episode Overview:

As health care leaders continue to navigate COVID and its impact on organizations, many still face unprecedented challenges. Numerous studies reveal the financial performance of hospitals is still below where it was pre-COVID.

As the industry moves forward, it’s important to ask, “What do CFOs need to think about going forward?” and “What does the future look like?” In this podcast, Daniel J. Marino and Steven Berger discuss the role of CFOs and how their handle on operating margins contributes to the success of health care organizations.

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The Emerging Role of the Independent Provider

Episode Overview:

Employment has become a viable option and a trend, and more physicians have become employed over the past decade or two. However, we’re starting to see another trend with specialists who are deciding against employment, and starting their own practice or joining groups or large systems. Many see this an opportunity to stand out in the market and want to embrace the entrepreneurial spirit to have more control of their business and their work-life balance. Definitely having a strong business acumen has contributed to their success.

In this episode of Value-Based Care Insights, Daniel J. Marino speaks with Dr. Carlos Torre, founder of Sleep, Snoring & Sinus Center of Florida and triple board-certified sleep specialist, to discuss becoming independent and growing his practice.

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Best Practices to Operationalize Provider-Sponsored Health Plans

Episode Overview:

Around the country, providers are frustrated by the challenges that accompany working through the negotiations and financial reimbursement that come from work with payers. As a result, many providers are considering alternative arrangements such as provider sponsored health plans and direct-to-employer contracts. But developing and moving forward with a new payer strategy requires a long-term commitment and a solid plan — and that’s where provider-sponsored health plan strategies come in.

Today’s provider-sponsored health plan strategies are much different from those in the early 2000s. Now, we’re seeing hospitals working with successful networks that as focused on quality performance outcomes, reducing costs, connect with patients and employers, and decreasing e employer premiums through coordinated health system and employer collaborative efforts. In this episode, host Daniel J. Marino and Clifford Frank, a national expert in managed care contracting and payer strategy, discuss the challenges and opportunities surrounding provider-sponsored health plans.

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Building a Results-Based Collaborative Leadership Model

Episode Overview:

As organizations transition through this next iteration of the pandemic and think about how to position themselves for 2022, physician and executive leadership continues to be a top priority.

The next generation of executive leadership must think differently and have the ability to evolve with anticipated crises and changes in the industry. It is imperative to understand what will be expected of those leaders, the requirements they must satisfy, and how they should position themselves and their organizations for success.

In this episode of Value-Based Care Insights, Daniel J. Marino speaks to Dr. Cheri Olson of IPMA and Doug McKinley of the Lumina Leadership Institute to discuss the need for a collaborative leadership model.

This is the second episode in a two-part series supporting the collaborative IPMA and Lumina Leadership Institute CME Conference, taking place October 14, 2021.

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Innovative Strategies to Support the Evolving Primary Care Model

Episode Overview:

Primary care services have been the foundation of the U.S. health care system for many years, but the primary care model is now in transition.

Today, primary care practices face a new set of challenges—and opportunities for growth—under a changing landscape that’s largely becoming redefined by large health systems. For today’s health care organizations, independent physician practices must choose their partners wisely and stay motivated to achieve success in this evolving environment.

In this episode, host Daniel J. Marino and George Mayzell, MD, discuss how leaders evaluate the evolving primary care model and strategies to support these changes.

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Health Care Today: Required Skills for Physician Leaders

Episode Overview:

Every day, physicians take on new leadership roles, which presents both opportunities and challenges – especially in the area of business acumen. As industry leaders, we are faced with the question, “How do we help physicians become better leaders?”

In this episode of Value-Based Care Insights, Daniel J. Marino speaks with Debra Levinthal, Executive Director of IPMA (Interstate Postgraduate Medical Association) about how she has supported physician leaders throughout her career and in her current role. Debra shares tips for physician leaders to be more effective through training, development and coaching.

This is the first episode in a two-part series supporting the Virtual CME Conference sponsored by IPMA Ascent and Lumina Leadership Institute, taking place October 14, 2021.

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A Physician and Finance Leader Talk: How to Collaborate to Reduce Costs and Manage Outcomes

Episode Overview:

As health care becomes more competitive, hospitals and health systems are striving to become efficient and cost-effective. Now more than ever, health care organizations are looking for ways to boost revenue to cover higher health care costs and enable themselves to afford innovative, advancing technologies. To accomplish this, hospital executives must manage perspectives from physicians and financial leaders to ensure all points of view are considered during the decision-making process. In this episode of Value-Based Care Insights, Daniel J. Marino speaks with Dr. George Mayzell and Steven Berger to discuss how organizations can positively engage physicians and CFOs to create a win-win across all departments.

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How to Create Efficiencies with Surgical Service Lines

Episode Overview:

Surgeries have been shown to be one of the most profitable service lines, however, this might not hold true in today’s health care environment, where value-based payment is becoming the norm. As hospitals face numerous challenges — including reduced cash flow and increased competition — efficient surgical service lines are imperative for them to remain financially healthy. In this episode of Value-Based Care Insights, Daniel J. Marino and Jeff Peters discuss how to create efficiencies to help organizations win with surgical service lines.

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